Technical Services Office — Monmouth County Sheriff's Office
About Technical Services
The Monmouth County Sheriff's Office Technical Services Office is responsible for providing a secure, stable infrastructure which enhances the ability of our Public Safety users to serve and protect the public.
In addition to being responsible for the day-to-day IT needs within the Sheriff's Office, MCSO Technical Services also maintains a secure network infrastructure connecting all Law Enforcement Agencies and a number of Fire and EMS agencies within Monmouth County.
Functional divisions within Technical Services
🌐 Wide Area Network — Gateway Access
Our Wide Area Network provides gateway access to the following State and Federal systems:
- New Jersey Criminal Justice Information System (NJCJIS)
- New Jersey Division of Motor Vehicle file
- State Criminal Information Center (SCIC)
- FBI National Crime Information Center (NCIC)
- National Law Enforcement Telecommunications System (NLETS)
- New Jersey Law Enforcement Telecommunications System (NJLETS)
- State and National Computerized Criminal History Information Repositories
- Automated Traffic System (ATS)
- Automated Court System (ACS)
- Prosecutor's Management Information System (PROMIS)
🚓 Computer Aided Dispatch & Records
The Technical Services office maintains and supports Motorola Flex, a county-wide Computer Aided Dispatch, Records Management System, and Mobile Reporting System used by law enforcement, fire, and EMS agencies throughout Monmouth County.
Countywide Public Safety Radio Communications
About Radio Operations
The Radio Operations team within Technical Services manages the countywide public safety radio communications infrastructure, ensuring reliable, encrypted voice communications for law enforcement, fire, and EMS personnel across Monmouth County. Our team supports interoperability with regional, state, and federal agencies during routine operations, major incidents, and mutual-aid responses.
From day-to-day dispatch console support to large-scale tower-site maintenance, Radio Operations keeps first responders connected at every moment — twenty-four hours a day, seven days a week.
P25 Trunked Radio System
Management and maintenance of the countywide Project 25 (P25) public safety trunked radio system.
Tower Site Infrastructure
Operation and maintenance of radio tower sites, antennas, repeaters, and microwave links throughout the county.
Dispatch Console Support
Installation and ongoing support for dispatch consoles used by public safety answering points and 9-1-1 centers.
Mobile & Portable Radios
Programming, maintenance, repair, and inventory management of mobile and portable radio units for public safety agencies.
Encryption Management
Key management and rekeying of encrypted talkgroups to protect sensitive law enforcement communications.
Interoperability
Coordination with state, federal, and mutual-aid partners to ensure seamless radio communications across jurisdictions.
Mapping, Location Intelligence & Next Generation 9-1-1 Support
About GIS at MCSO
While often operating behind the scenes, Geographic Information Systems (GIS) play a critical role in the daily operations of the Monmouth County Sheriff's Office. GIS technology provides the mapping, location data, and geographic intelligence that support emergency communications, computer-aided dispatch, and field operations throughout the county.
By maintaining accurate address databases, road centerlines, geocoding services, and mapping applications, GIS ensures that first responders can be dispatched quickly and accurately when every second counts. The GIS function also develops specialized maps and data products for law enforcement, emergency management, and public safety initiatives, while managing the infrastructure that supports countywide mapping services and Next Generation 9-1-1 (NG9-1-1) technologies.
Though small in size, this specialized team serves a vital role in helping deputies, dispatchers, and emergency personnel make informed decisions and respond effectively to the needs of the community.
Address Databases & Geocoding
Maintains the authoritative countywide address database and geocoding services used by dispatch and field units.
Road Centerlines
Develops and updates road centerline data used for routing, navigation, and emergency response planning.
NG9-1-1 Support
Manages the spatial data infrastructure that powers Next Generation 9-1-1 call routing and location services.
Specialty Maps & Data Products
Creates custom maps and analytical products for law enforcement investigations, emergency management, and tactical planning.
📄 Monmouth County Town Code Map
Official countywide reference map showing municipal boundaries and town codes used in CAD and dispatch operations.
⬇ Download Town Code Map (PDF)
