Emergency Numbers, Operational Review & Accreditation
Public 3-Digit Dialing Numbers
In addition to 9-1-1, there are several important 3-digit numbers available to residents and visitors of New Jersey. Each number serves a specific purpose — knowing when to use them can make a difference in an emergency or everyday situation.
211 — Community Resources
Health & Human Services Helpline
2-1-1 is a universally respected and growing national model. Over 190 million Americans in 45 states have access to community resources by dialing 2-1-1. New Jersey's 2-1-1 system launched statewide on February 10, 2005, handling over 150,000 inquiries. It is managed by the NJ211 Partnership, a subsidiary of the United Ways of New Jersey.
🔗 Visit NJ 2-1-1511 — Traffic & Travel Information
NJ511 — Free Statewide Travel Service
NJ511 is a free phone and web service consolidating traffic and transportation information for commuters and motorists. Available seven days a week, 365 days a year, providing up-to-the-minute conditions on Interstate and State highways, the NJ Turnpike and Garden State Parkway. Also broadcasts Amber Alerts and emergency messages.
🔗 Visit NJ 5-1-1711 — Telecommunications Relay
TRS for Hearing & Speech Disabilities
The FCC has adopted 711 for access to Telecommunications Relay Services (TRS), permitting persons with a hearing or speech disability to use the telephone system via TTY or other devices. Dialing 711 automatically connects you to a TRS operator from any telephone in the United States.
⚠️ 911 and 711: In an emergency, TTY users should call 911 directly — not via 711. The ADA requires all PSAPs to provide direct, equal access to emergency services for people with disabilities.
811 — Call Before You Dig
Underground Utility Line Safety
811 is the federally-mandated "Call Before You Dig" number. Whether building a deck, planting a tree, or installing a mailbox — call 811 before any digging project. One call gets your underground utility lines marked for FREE, protecting you and potentially saving you from fines and repair costs.
🔗 Visit Call811.com#77 — Aggressive Driver Reporting
Report Erratic or Dangerous Driving
The #77 Aggressive Driver System is used to report aggressive or erratic driving that poses a risk to other motorists. 9-1-1 calls are prioritized over #77 calls as required by law. Police respond according to availability, proximity, and seriousness of the report.
⚠️ Important: Do NOT use #77 to report 9-1-1 emergencies. Always dial 9-1-1 for life-threatening situations.
Submit a Complaint or Commendation
About the Operational Review Process
The goal of the organization is to provide the best service possible to all citizens residing in or visiting the County of Monmouth. Positive and negative input is important to maintain a high quality of service.
Telephone Reports
- Call 732-431-6400 and ask for the Officer in Charge.
- Provide the OIC with information concerning the event including date, time and personnel involved, where possible.
- Complaints or commendations may be anonymous.
Written Reports
Address correspondence to:
Monmouth County Sheriff's Office Communications Division
2500 Kozloski Road
Freehold, New Jersey 07728
Attn: 9-1-1 Coordinator
- Outline the reason for the complaint or commendation providing date, time and personnel involved, where possible.
- Please type or print report neatly.
- All complaints are investigated and verified using tape, written, printed, and verbal statements when necessary. Persons not remaining anonymous will be contacted at the conclusion of the investigation.
Email Operational Review
Include the same information listed above for written reports. Address the email to our Operational Review Board. Your feedback helps us maintain the highest quality of service for Monmouth County residents.
✉️ Email Operational Review BoardCALEA Public Comment Portal
Access is provided as an opportunity for comments, commendations, and other information regarding the Communications Division relevant to accreditation. The CALEA Public Access Portal allows members of the public to submit feedback directly.
🔗 CALEA Public Access Portal